Terms of service
Welcome to plugcaptions. These Terms of Service explain the rules and conditions that apply when you visit our website, browse our store, or purchase from us.
Overview
The terms “we,” “us,” and “our” refer to plugcaptions. plugcaptions operates this store and website, including all related information, content, features, tools, products, and services provided to you.
By visiting, interacting with, or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, you should not use or access our website.
Access and account
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian.
You may be asked to provide certain information when using our website or placing an order, including your name, email address, billing information, payment information, and shipping information.
You agree that all information you provide is accurate, current, and complete. You are responsible for maintaining the security of your account and any activity connected to it.
Our products
plugcaptions sells made-to-order posters, prints, and related products. We do our best to display product images, colors, sizes, and descriptions as accurately as possible.
Please note that product colors and appearance may vary slightly depending on your screen, device settings, frame selection, print size, or other production factors.
We reserve the right to update, change, or discontinue products at any time without notice.
Orders
When you place an order, you are making an offer to purchase. plugcaptions reserves the right to accept, decline, cancel, or modify an order at our discretion.
Your order is not accepted until it has been confirmed by plugcaptions. We must receive and process your payment before fulfilling your order.
Please review your order carefully before submitting it. Because our products are made to order, we may be unable to cancel or modify an order once it enters production.
Returns, refunds, reprints, and exchanges are handled according to our Refund Policy.
Prices and billing
Prices, discounts, promotions, and product availability are subject to change without notice.
The price charged for your order will be the price shown at checkout and in your order confirmation email. Unless otherwise stated, prices may not include taxes, shipping, customs, duties, or other applicable fees.
You agree to provide current, complete, and accurate payment and account information for all purchases made through our store.
Shipping and delivery
All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, weather, peak seasons, incorrect addresses, or events outside of our control.
Once a package is handed off to the shipping carrier, the carrier is responsible for final delivery. For more details, please review our Shipping Policy.
Intellectual property
All content on this website, including text, graphics, images, product designs, layout, logos, branding, and other materials, is owned by plugcaptions or its licensors unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, or use any part of our website or content without prior written permission.
The plugcaptions name, logo, product names, designs, and related branding may not be used without our permission.
Third-party tools and links
Our website may include third-party tools, apps, integrations, payment processors, shipping providers, embedded features, or links to third-party websites.
We are not responsible for the content, accuracy, policies, or practices of third-party websites or services. If you access third-party links, you do so at your own risk.
Relationship with Shopify
plugcaptions is powered by Shopify, which enables us to provide our online store and services. However, purchases made through our store are made directly with plugcaptions.
By using our website, you acknowledge that Shopify is not responsible for any sales, purchases, products, injuries, damages, or losses connected to transactions between you and plugcaptions.
Privacy
Our collection and use of personal information is described in our Privacy Policy. By using our website, you acknowledge that you have read and understood our Privacy Policy.
Feedback and reviews
If you submit feedback, reviews, photos, comments, suggestions, or other content to plugcaptions, you grant us the right to use, reproduce, publish, display, and share that content for business, marketing, and promotional purposes.
You are responsible for making sure any feedback you submit is accurate and does not violate the rights of any third party.
Errors and inaccuracies
Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, availability, or other details.
We reserve the right to correct errors, update information, cancel orders, or change details at any time without prior notice, including after an order has been submitted.
Prohibited uses
You agree not to use our website or services for any unlawful, harmful, abusive, fraudulent, or unauthorized purpose.
You may not interfere with our website, attempt to bypass security features, upload malicious code, scrape data, impersonate others, infringe intellectual property rights, or use the website in a way that harms plugcaptions or other users.
Disclaimer of warranties
Our website, products, and services are provided “as is” and “as available” unless otherwise stated by plugcaptions.
We do not guarantee that the website will be uninterrupted, secure, error-free, or that all information will always be accurate, complete, or current.
Limitation of liability
To the fullest extent permitted by law, plugcaptions, its affiliates, partners, employees, contractors, service providers, and licensors will not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, services, or products.
Indemnification
You agree to defend, indemnify, and hold harmless plugcaptions, Shopify, and our affiliates, partners, employees, contractors, licensors, and service providers from any claims, damages, losses, liabilities, or expenses arising from your violation of these Terms or your misuse of our website or services.
Termination
We may terminate or suspend your access to our website or services at any time if we believe you have violated these Terms or used the website in a harmful, unlawful, or abusive way.
Governing law
These Terms are governed by the applicable laws of the jurisdiction where plugcaptions is headquartered, without regard to conflict of law principles.
Changes to these terms
We may update or change these Terms of Service from time to time by posting the updated version on this page.
Your continued use of the website after changes are posted means you accept the updated Terms.
Contact information
Questions about these Terms of Service should be sent to support@plugcaptions.com.